Frequently Asked Questions
Everything you need to know about shopping with dumbermini.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are the products covered by a warranty?
Yes, all dumbermini products come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. After this window, the order may have already been processed for shipping.
Do you ship internationally?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.